Villa Ocean View Services and Villa House Guidelines
Guest are on booking presented with a guest villa guide by email, which is also available as a printed guide book in the villa. The villa is not available to single stag or hen parties. No smoking inside the Villa this will cause a loss of the full deposit, Smoking is allowed at outside bars, pool and terraces. Guest will be asked on arrival to complete a villa contents itinerary with a member of the Villa Management team. This will checked for damage on leaving the villa please allow time for this it usually takes 30 to 45 minutes.
The lead guest will be asked to present their passport on arrival and a copy of this will be taken and then returned the following day to the Client.
A member of the Villa Ocean View Management Team will be at the villa to meet guest on arrival and provide a personal tour of the facilities. Showing guest how to make the most of their stay at this 5 Star Luxury Mallorca Holiday Villa.
A damage deposit of £1000 will be required for each booking, this will be returned no later than 10 working days after vacating the Villa. Any damage to the Villa or its contents should be reported to the management team who will have a damage procedure to follow. We ask all guest to respect the local residents and to keep noise levels down from midnight.
On a standard booking guest are supplied with Egyptian cotton linen a set of luxury towels including a pool sunbathing towel are provided. The villa is kept to the highest standard of cleanliness and a weekly laundry and cleaning service is provided. Extra cleaning and Laundry Services are available. A welcome pack is provided ensuring our guest obtain the best start to their holiday.
The management team need to be notified if there are any major parties or events that are held by guest while staying at Villa Ocean View.
On departure from the Villa guest are kindly asked to complete the Villa Holiday feedback form , this will enable the management to see if any improvements can be made to guest holiday experience.
The Villa Ocean View Management team are on hand to offer help and guidance to guest to make their holiday a wonderful time with great memories of holidaying in the beautifully BALEARIC ISLAND of MALLORCA.